[hcs-d] msdn Help

Carl Jackson carl at hcs.harvard.edu
Wed Dec 22 23:16:56 EST 2010


I think there's some ACL we're forgetting about. It works for you and me because we're MSDN administrators.

Carl

On Dec 22, 2010, at 11:06 PM, Jim Danz wrote:

> Yeah, it looks like we're having some issues with the way the way that traffic to MSDN is getting load-balanced.  We're looking into it.
> 
> Jim
> 
> On Wed, Dec 22, 2010 at 8:02 PM, Saagar Deshpande <saagar.deshpande.nj at gmail.com> wrote:
> Jim, I had the same problem when I tried last time =(
> 
> On Wed, Dec 22, 2010 at 5:57 PM, Jim Danz <danz at fas.harvard.edu> wrote:
> Hi Carolyn,
> 
> At this time, HCS' MSDN subscription is only available to HCS members (where there is a distinction between "HCS users" who have accounts and make use of our services, and "HCS members" who attend meetings and actively participate).
> 
> In fact, getting a member account is quite simple -- you just have to attend 2 meetings!  We encourage you to listen for announcements come springtime (are you on http://lists.hcs.harvard.edu/mailman/listinfo/hcs-announce ?) and stop by our meetings.
> 
> All best,
> Jim
> 
> On Wed, Dec 22, 2010 at 2:52 PM, Carolyn Kim <carolynkim at college.harvard.edu> wrote:
> 
> 
> Hey guys,
> 
> I have an HCS account but I can't log in to hcs.harvard.edu/msdn
> When I enter my username and password, it says that I am a guest and shows the login button. When I click the login button, I get this message:
> "
> 
> A system error has occurred, please click here in order to report it and help us identify the problem better.
> 
> When reporting this error, please include the following:
> Your username
> Any products you may have added to your cart or purchased
> What did you last perform on the site prior to receiving this error
> 
> Note: If you were in the middle of the order process, please log in to your site and view your profile to ensure your order was completed. 
> 
> 
> Please do not change the subject line as it contains important information.
> 
> Regards,
> 
> The e-academy support team
> 
> "
> 
> Can anyone help?
> 
> 
> Thanks,
> 
> 
> Carolyn Kim
> 
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